Contact Us
If you need help, our support team is ready to assist you. Feel free to reach out to us through the following options:
Email Support
📧 Email: Please send only one email including your order number and account email. We typically solve any issue within 1 hour to 24 hours.
Live Chat
💬 Visit our website and use the live chat feature for quick responses.
Order Processing Information
- Pending Payment Status: If your order is in “Pending Payment” status, please wait at least 30 minutes to 1 hour for completion. Orders are automatically processed after Bitcoin network confirmation.
- Hold Status: If your order is in “Hold” status, something may be wrong with your payment. We will solve this manually. Just send one email including your order number and account email.
- Download Your Template: Log in to your account dashboard to download your template.
- Submit a Contact Form: Please log in to your account before submitting a contact form.
FAQ & Help Center
❓ Check our FAQ page for answers to common questions.
We are here to help and ensure you have the best experience possible!